Sandeep Chatterjee
ITSM Change Manager
Driving IT changes safely, smoothly, and seamlessly across enterprises.
About Me
Seasoned Process Specialist with 12+ years of global expertise aiding users and businesses across diverse industries. As an experienced Change Manager, I have a strong track record of overseeing end-to-end change processes in alignment with ITIL best practices. I specialize in ensuring that Requests for Change (RFCs) are properly assessed, documented, and executed—whether internally or through third-party vendors—while maintaining compliance and minimizing risk. As the single point of contact for process governance, I lead CAB/TAB meetings, manage stakeholder expectations, and serve as an escalation point for process violations. My focus is on driving continuous improvement, maintaining up-to-date documentation, and ensuring consistent execution of change across the organization.With a keen eye for operational efficiency and a collaborative approach, I enable organizations to implement change confidently, effectively, and with minimal disruption.
Core Competencies
Professional Focus
Experienced in driving enterprise change initiatives, enforcing governance standards, minimizing operational risk, and enabling business continuity through structured change execution.
Contact
Email: sndpchatterjee07@gmail.com
GitHub: github.com/sndpchatterjee07